Contact HPto schedule a repair with a certified HP service center.
The HP agent will determine if the HP notebook PC needs to the repaired at a service center. Locate a service center near you. Find the nearest centers for the following location and products: Authorized service providers.
HP Diagnostic Solutions
Lists the symptoms you see if the computer does not boot, an overview of the complete If your computer does not startup or boot into Windows, use this document to TRY OUR DIAGNOSTICS SOLUTIONS TO FIX ISSUES QUICKLY.
If you hear beep tones usually 1 - 6 tonescontact HP to report the number and duration of the tones, and receive technical assistance.
Sign out. The Choose an option screen opens. Customers may purchase the ADP plan through the retailer where they purchased the computer.
HP PCs How to Reset Your Computer to Factory Settings (Windows 10, 8, 7) HP® Customer Support
Fresh Start makes Windows Defender your default anti-virus program.
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A black screen with no error message usually indicates a problem with the basic functionality of a critical component. An error message is displayed but is cleared if the computer attempts to automatically re-start.
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When you press the power button, some of the LED lights on the keyboard blink or a beep tone is made to help identify specific hardware component errors.
Contact HP to schedule a repair with a certified HP service center. The CSO number should be plainly viewable on the outside of the box.
HP PCs Resetting Your Computer (Windows 10) HP® Customer Support
Use diagnostic tools to find and fix issues. Provides examples of what a cracked LCD looks like, the general repair or This can void warranty options and cause further damage to the computer. Windows 10 has a reset feature that repairs your computer by reinstalling the operating system. This feature is recommended for recovery because it reinstalls .
Go to HP Customer Support and enter your product information.
Mid and later models with EFI. Select registration option.
Select registration option. Repairs generally take business days. Make sure the driver is up to date. On the Windows Update window, click Check for updates.